Due to the uncertainty of covid-19, we have moved some of our face-to-face courses online.
Difficult conversations will explore knowledge and skills for responding to situations when important, yet difficult conversations are needed in the context of working with clients across the range of permanency support programs. The course will:
- identify the purpose and foundations for engaging in difficult conversations as well as how to address barriers to having meaningful conversations about difficult issues
- provide opportunities to explore strategies and tools that enhance outcomes in partnering with families in difficult conversations that are important to positive outcomes for children and young people.